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Key Performance Indicator
Acronym : KPI
A KPI is a quantifiable measure used to assess whether a strategic or operational goal is being met, tracked regularly to inform decisions.
Why it matters
Without KPIs defined up front, it is impossible to objectively demonstrate progress made or to detect a drift from objectives in time.
Concrete example
An IT department tracks the "critical application uptime" KPI with a monthly target of 99.5%.
Related notions
DashboardMeasurable objectivesData-driven management
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