Product

North Star Metric

The North Star Metric is the single indicator that best captures the value a product delivers to its users, used as a shared compass to prioritize product decisions.

Why it matters

It prevents each team from optimizing a local metric (logins, clicks) with no direct link to the actual value perceived by users.

Concrete example

A SaaS company chooses "number of completed diagnostics per organization" as its North Star Metric rather than raw login counts.

Related notions

Value metricTeam alignmentPrioritization

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